The customer is entitled to withdraw from the contract or to exchange the goods within at least ten working days from the receipt of the goods by the customer. It is sufficient if the declaration of withdrawal is sent within the time limit. The online shop does not cover the postage costs and the risk. The return sand address is:

rudezone shop K├╝ffer,

Wasserfluhstrasse 7

9620 Lichtensteig I

In the event of withdrawal from the purchase, the online shop will refund the customer within 20 days if payment has already been made. The customer must set aside the received services at his own expense and pay the online shop a reasonable fee for the use, including compensation for a related reduction in the common value of the service. However, this does not apply if the deterioration of the goods is solely due to their inspection. If the provision of the services already provided by the online shop is impossible or ineffective, the customer shall remunerate the online shop for their value insofar as they give him a clear and overwhelming advantage. The provisions of this paragraph shall not affect claims for damages. The right of withdrawal excludes contracts for: audio or video recordings or software, provided that the delivered goods have been unsealed by the customer